realdecohome.store

Thank you for choosing Realdecohome.store! We’re dedicated to providing you with the best possible shopping experience, which includes fast and reliable shipping. Please take a moment to review our shipping policy.

To deliver your favorite products, we have partnered with the most reliable companies. We are ready to entrust them with your orders and are always on your side if something goes wrong.

Shipping Rates

"Enjoy our products and only pay $3.45 for shipping! We cover the rest of the costs to get it to you."

Please note: Delivery times may vary depending on the destination, weather conditions, and other factors beyond our control.

"We proudly ship orders to both Canada and the USA!"

Please note: International orders may be subject to customs duties, taxes, or additional fees, which are the responsibility of the customer. Customer may need to pay customs duties and taxes.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information.You can use this tracking number to follow your order's journey via the carrier’s website.

Incorrect or Incomplete Shipping Information

Please ensure your shipping address is complete and accurate at checkout.If you notice any errors in your shipping details, please contact us immediately at

[support@realdecohome.store]

We will do our best to correct the address before the order is shipped.Orders with incorrect or incomplete addresses may experience delays or be returned to sender at the customer’s expense.

Lost or Damaged Items

Realdecohome.store is not responsible for lost or damaged items once they are with the carrier. However, we are here to assist you.If your package is damaged during shipping or you experience any issues, please contact us within 48 hours

of receiving your order. We will help file a claim with the carrier and resolve the issue as quickly as possible.If you receive a damaged product, please provide us with clear photos of the damage along with your order number.

Returns & Exchanges

For information on how to return or exchange items, please refer to our below

[Return & Exchange Policy]

Please note that returned items must be in their original condition and packaging.

If for any reason you are not happy with your purchase, you may send us an email to return the item(s) within 10 days of receiving the order. Please note some items are not eligible for returns that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.

We will be happy to assist you with eligible returns, the return instructions, and the shipping address. If you need a return or exchange, send us an email on support@realdecohome.store so we can discuss a replacement.